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A computer repair technician is an individual who maintains and repairs servers and computers. The technician's tasks may go beyond to comprise configuring or building fresh hardware, installing and updating software packages, and inventing and maintaining computer networks.

Computer repair technicians work in a various settings, including both the private and public sectors. Because of the fairly brief survival of the profession, institutions proffer certificate and degree programs designed to train new technicians, but computer repairs are often done by practiced and certified technicians who have some formal training in the speciality like private sectors

A repair technician may work in a central service center, a retail computer sales environment or a corporate information technology department. A public sector technician may work in the national security or law enforcement communities, military, educational institution or health or public safety field. In spite of the broad variety of work settings, all computer technicians do same investigative and physical processes, incorporating technical support. Practiced technicians may major in fields like system administration, data recovery, or information systems. Some technicians self-employed or own a firm that offers services in a regional area. Some are contracted out as consultants or freelancers. This form of technician ranges from enthusiasts and hobbyists that work freely or make some side money, to those who work skilfully in the field.

Computer breakdowns can range from a slight setting that is improper, to spyware, viruses, and as far as substituting hardware and the whole operating system. Some technicians give on-site services typically at an hourly rate. Others can proffer services off-site, where the customer can drop off at the repair shop. Some have pickup and drop off services for expediency. Some technicians might carry back old equipment for recycling too.

Hardware repair

While computer hardware configurations differ considerably, a repair technician will work with five common classifications of hardware, laptops, desktop computers, servers, smartphones and computer clusters. Technicians similarly work with and seldom repair a range of peripherals, including input devices (such as mice, keyboards, and scanners), output devices such as (printers, displays, and speakers), and data storage tools such as external and internal hard drives and disk arrays. Technicians concerned with system administration may similarly work with networking hardware, including switches, wireless networks, routers and fiber optics.

Software repair

Whilst possible, repair technicians safeguard the computer user's settings and data, so that, after repair, the user will not have lost any data and can fully utilize the computer with no interruption. Tackling the issue, the technician could take action as slight as adjusting one or several preferences or settings, but could also apply more complex techniques like installing, uninstalling, or reinstalling several software packages.

A dependable, but somewhat more complex procedure for tackling software issues is referred to as a restore (also referred to as reimaging, and/or imaging), in which the computer's initial installation image (including original applications and operating system ) is reapplied to a formatted hard drive. Whatever unique, like settings, or personal files will be demolished if not backed up on external media, as this regresses everything back to its initial unused state. The computer technician can only reimage if there is an image of the hard drive for that computer either in a different partition or stored elsewhere. On a Microsoft Windows system, if there is a restore point that was saved then the Windows Registry can be restored to that point, sometimes solving difficulties that have risen after the time the restore point was made.

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